What To Do (And What Not To Do) When Hiring An HVAC Company

November 15, 2018

 

When it comes time to have your heating and cooling equipment serviced, repaired, or installed, there’s a lot to consider.

You want to hire the best person for the job, but if you’re not familiar with the industry, you may not be sure what exactly that means.    

Here are some Do’s and Don’ts when it comes to hiring a heating and air company.

You should:

  • Get multiple quotes when you are having new equipment installed

  • Ask the company if they are licensed and insured

  • Make sure they pull permits if the work requires it

  • Look them up and make sure they have great reviews and a good reputation with past customers

  • Ask them if they have experience working on your brand of HVAC equipment

  • Inquire about your warranty- who registers the warranty on your new equipment?

  • See what their BBB listing says about them- how are they rated, and how do they respond to complaints if there are any?

  • Ask about a planned maintenance agreement and what it includes


You should NOT

  • Go with the cheapest option unless you are absolutely sure they will do quality, trustworthy work

  • Work with a company that gives you a firm quote over the phone without visiting your home and having more information about your needs and budget

  • Fix your equipment yourself - you can damage your equipment and end up costing yourself even more money in repairs


Call Outstanding Heating and Cooling to schedule maintenance, repairs, or installations. We are happy to help our customers in any way we can and provide free in-home estimates! Give us a call, email us, or contact us on social media and a member of our team will be happy to help.

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